Credible

“[A] cogent treatise…The stories of corporate and political folly enrage, and the case for how organizations can promote and reward expertise by fostering ‘informed dissent’ and granting line managers ‘freedom and responsibility’ is well made. This spirited defense of specialists convinces.” 

“A persuasive argument about the need for expertise in leaders… Citing many examples in areas such as health care, manufacturing, sports, and technology, Goodall has found that expert leadership leads to success … Well-grounded arguments for effective leadership.”

“This book presents many enlightening instances of the successes of companies with expert leaders and the failures of companies with generalist managers who had little or no knowledge of, nor experience with, their company's core business.  A convincing argument that a company's success requires leaders to have specific industry expertise.”

“Engaging and powerful. Groups must have leaders, and these leaders must have deep knowledge about the group’s core mission. With many vivid examples from a range of industries and settings, Amanda Goodall shows how leadership and expertise must be reflected within both for-profit and not-for-profit firms.”

“An extremely convincing analysis of the crucial importance of expert leaders, supported by many fascinating on-the-ground stories. Goodall’s work will be the go-to landmark guide for the best leaders not just in my own field of health care but for every organization, from banks to basketball teams.”

“In her clear and invigorating book, Goodall lays out an essential message for our times: the very best leaders are those who are experts in what they are leading. If you’ve had nagging suspicions about the idea of generalist, all-purpose leaders, this well-researched book will validate your concerns. If you’re currently a leader, aspire to be a leader, or are responsible for selecting and assessing leaders, Credible is a must-read.”

“Based on years of renowned research, Credible convincingly demonstrates the superiority of organizations led by experts. A must-read for everyone interested in improving leadership in any type of commercial or public organization.”

“Credible provides fascinating insight into the amount and kind of expertise required by leaders. Anyone in a senior leadership position should read this book and consider the implications for their own performance.”

“Credible offers conclusive proof that leaders with expert knowledge of their company’s product and methods make more informed and better decisions.”